The US Patent and Trademark Office needed a new way to track IT assets. The process by which this was currently being done was taking too much time and was vulnerable to error. Read on to find out how implementing ItemAware and the use of passive UHF RFID helped them save $1.2M each year.
Tom King, PMP, and the US Patent and Trademark Office (USPTO) won RFID Journal’s ‘Best Implementation of RFID in Other Industries’ Award in 2020. The USPTO wanted to reduce the cost of a manual process of tracking IT assets. This labor-intensive tracking process was subject to error due to the almost 1,000 people involved in tracking IT assets worth over $159,000,000.
A New Way to Track IT Assets: Project Details
To achieve the desired results of this project, the USPTO implemented ItemAware and the use of passive UHF RFID (RAIN) to track over 130,000 IT assets. Below are details of the project as outlined in the interview recorded by RFID Journal’s Mark Roberti.
The United States Patent and Trademark Office has:
- 15,000 employees
- 8 buildings
- Approximately 2.5 million square feet of office space
- One main campus: Alexandria, VA
- Four regional offices: Detroit, Denver, Dallas, San Jose
The goals of this project were as follows:
- Reduce the number of employees tracking IT assets
- Reduce inventory cycle time
- Increase accuracy
- Increase asset visibility
- Reduce asset loss
Requirements of the project included:
- Minimally invasive
- Cost effective
- Integrate with current asset system of record
Results of using RFID and ItemAware to track IT assets:
- $1.2M annual savings
- Reduced Property Custodians from 804 to 275 (employees were able to get back to their real job, increasing satisfaction)
- Reduced inventory cycle time from 10 to 5 business days each month
- Accuracy increased 100% due to data from RFID
- Increased asset visibility and better monitoring of contractor performance
- Reduced asset loss to near zero
Conclusion – Track IT Assets Using RFID to Save Time and Money
Watch the video below as RFID Journal’s Mark Roberti interviews Tom King from the USPTO office about how they save over $1,000,000 every year using RFID to track IT assets.
Read the use case on this project to get more in-depth details on how the USPTO uses ItemAware to track IT assets.